Shipping Policy

Maven Safety Shoes is committed to delivering your order promptly and efficiently. The following outlines our shipping terms, timelines, costs, and limitations. By placing an order with us, you agree to the terms stated below.

Order Processing

Orders are typically processed and dispatched within 1–2 business days, excluding weekends and U.S. federal holidays. Processing times may be extended during peak periods or due to unforeseen circumstances.

Domestic Shipping (Contiguous U.S.)

Priority Shipping

  • Cost: $7.99

  • Free shipping on orders of $100 or more

  • Estimated Transit Time: 3–4 business days

Shipping times are estimates only and not guaranteed. Delays may occur due to weather, carrier issues, or other uncontrollable events.

Shipping to Alaska & Hawaii

We offer shipping to Alaska and Hawaii via FedEx:

  • Cost: $12.99

  • Free shipping on orders of $100 or more

  • Estimated Transit Time: 3–4 business days

International Shipping

Canada, Australia, New Zealand, United Kingdom.

  • Cost: $15

  • Estimated Transit Time: 6–12 business days

For other international destinations:

  • Cost: $25–$35

  • Estimated Transit Time: 10–24 business days

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the purchase price or shipping fees and are the sole responsibility of the customer.

If you refuse delivery of your order due to customs charges, you will be held responsible for:

  • Original shipping charges

  • Any duties, taxes, or customs fees incurred

  • Return shipping costs

Carriers

We partner with USPS, UPS, and FedEx for most shipments. Carrier selection is at our discretion and may vary depending on the delivery address and package size.

Tracking & Notifications

Once your order ships, you will receive a confirmation email containing your tracking number. You may track your shipment via the carrier’s website or through the tracking link provided.

Split Shipments

Orders containing multiple items may be shipped in separate packages or from different fulfillment centers to expedite delivery. You will receive tracking information for each shipment if applicable.

Shipping Restrictions

  • We do not ship to P.O. Box addresses. Please provide a valid street address at checkout.

  • We do not ship to U.S. territories, APO/FPO addresses, or embargoed countries.

Address Changes

To request a shipping address update, please contact us immediately after placing your order. We cannot guarantee address changes once an order has been processed or shipped.

Lost, Damaged, or Stolen Packages

Maven Safety Shoes is not liable for packages lost, stolen, or damaged after delivery confirmation or due to:

  • Incorrect or incomplete shipping addresses provided by the customer

  • Delays caused by carriers

  • Acts of nature or third-party theft

However, we will make reasonable efforts to assist you in filing a claim with the shipping carrier and resolving the issue.

If you have any questions regarding your shipment, please contact us at service@mavensafetyshoes.com.