Shipping Policy

At Maven Safety Shoes, we are committed to delivering your order quickly, reliably, and with no surprise shipping charges. All U.S. orders include FREE FedEx Express Shipping, with an estimated transit time of 3–5 business days.

By placing an order with Maven Safety Shoes, you agree to the shipping terms outlined below.

Order Processing

Orders are typically processed and dispatched within 1–2 business days, excluding weekends and U.S. federal holidays.

Processing times may occasionally be extended during peak periods, promotional events, or due to circumstances beyond our control.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

U.S. Shipping

FREE FedEx Express Shipping

Shipping Cost: FREE
Carrier: FedEx Express
Estimated Transit Time: 3–5 Business Days
Tracking: Included

We offer FREE FedEx Express Shipping on all U.S. orders, with no minimum purchase required.

Please note that the 3–5 business day estimate refers to transit time after your order has been dispatched and does not include the 1–2 business day order processing period.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to weather, carrier disruptions, customs processing, holidays, remote delivery locations, or other circumstances beyond our control.

Alaska & Hawaii

Orders shipped to Alaska and Hawaii also qualify for FREE FedEx Express Shipping.

Estimated transit times may be slightly longer than deliveries to the contiguous United States depending on the destination and carrier routing.

International Shipping

We currently ship internationally to:

Canada, Australia, New Zealand, and the United Kingdom.

Shipping Cost: $15
FREE Shipping on orders of $100 or more
Estimated Transit Time: 6–12 Business Days

International delivery times are estimates and may vary depending on destination, customs processing, and local carrier conditions.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the customer.

If an international shipment is refused due to customs duties, taxes, or other import charges, the customer may be responsible for any costs incurred, including original shipping charges, customs fees, and return shipping costs. Any applicable charges may be deducted from the refund.

Carriers

U.S. orders are primarily shipped via FedEx Express.

For international orders or in certain circumstances, we may also use DHL or UPS depending on the destination, package size, and available shipping service.

Carrier selection is determined by Maven Safety Shoes to provide the most appropriate delivery service for each order.

Tracking & Notifications

Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking link.

Please allow some time for tracking information to become active after the shipment has been dispatched.

Split Shipments

Orders containing multiple items may occasionally be shipped in separate packages to expedite delivery or accommodate fulfillment availability.

If your order is split into multiple shipments, you will receive tracking information for each package when available.

There is no additional shipping charge for split shipments.

Shipping Restrictions

We do not ship to P.O. Box addresses. Please provide a valid street address at checkout.
We do not currently ship to U.S. territories or APO/FPO addresses.
We do not ship to countries or regions subject to applicable shipping or trade restrictions.

Address Changes

Please review your shipping address carefully before completing your order.

If you need to make a change, contact us as soon as possible after placing your order. We will make reasonable efforts to update the address before shipment, but we cannot guarantee address changes once an order has been processed or dispatched.

Customers may be responsible for additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

Lost, Damaged, or Stolen Packages

Please contact us if you experience an issue with the delivery of your order.

Maven Safety Shoes will make reasonable efforts to assist with carrier investigations and claims for packages that are lost or damaged in transit.

Maven Safety Shoes is not responsible for packages that are lost or stolen after confirmed delivery, or for delivery issues resulting from an incorrect or incomplete shipping address provided by the customer.